SmartScore MQI

AI-Assisted Performance Monitoring

A tailored service that elevates existing KPI dashboards into AI-assisted monitoring with human-in-the-loop governance. AI Assisted Performance Monitoring

Turn Complex KPIs Into One Clear Performance Signal

SmartScore MQI translates multi-metric operational data into deterministic, explainable performance scores — with AI-assisted monitoring and human oversight.

◉ No Obligation ◉ NDA available ◉ Onsite visits optional (travel expenses may apply)
◉ No Obligation ◉ NDA available ◉ Onsite visits optional (travel expenses may apply)

Our Approach

SmartScore MQI turns complex KPI dashboards into actionable, explainable insights 

Translate

Normalize KPIs into a consistent SmartScore layer, making all metrics comparable and AI-readable. 

Monitor

Detect cohort drift, outliers, and deviations continuously for actionable insights. 

Govern

Human-in-the-loop approvals with audit trails to maintain accountability and transparency. 

How It Works

Our 4-step process makes it simple to go from initial contact to a tailored SmartScore MQI monitoring program.

1

NDA + Discovery

Understand the “shape of your data” and legacy dashboard goals. 

2

Tailor the Model

Configure SmartScore logic and cohort baselines for your KPIs.

3

Visual Diagnostics

Generate cohort views, trends, drift signals, and evidence.

4

AI + Human Loop

AI monitors; humans approve escalations, tickets, and recalibration.

Ready to transform your potential into success? Start your cohort pilot or request an intro call today.

From Contact to Program Rollout

A clear, step-by-step process guiding you from initial engagement to full-scale AI-assisted monitorin 

Contact

Reach out and share your dashboard goals and metrics.

NDA

Secure your data with an NDA before sharing sensitive details. 

Discovery

Define cohorts, KPIs, and baseline metrics for your pilot. 

Pilot

Execute the pilot, review results, and calibrate scores. 

Program Rollout

Scale to recurring reporting, alerts, and AI-assisted monitoring workflows.

From Strategy to Success

How AI + human-in-the-loop monitoring works for your organization

Real-World Use Cases

SmartScore MQI helps teams turn complex KPI data into actionable insights.

Service Performance Benchmarking

Operational Health Scoring

Experience & Quality Monitoring

Release Validation After Rollouts

AI-Powered Insights at a Glance

Interactive prompt chips surface actionable insights from your dashboards—showing cohort shifts, KPI changes, and performance trends so your team can respond quickly and confidently.

Explore the key questions your dashboards can answer instantly.

Interactive prompt chips highlight performance drift, cohort behavior, and KPI changes—helping your team take action faster and with confidence.

Trust & Transparency

SmartScore MQI is designed for responsible, secure, and accountable monitoring—so you can scale insights without losing control.

NDA-First

Share your data safely—sign an NDA before any analysis. 

Secure Handling

Data is protected and processed securely at every step. 

Human Approvals

AI suggests actions, humans approve, ensuring accountability. 

Evidence Trails

Keep full audit trails of alerts, scores, and decisions. 

◉ No Obligation ◉ NDA available ◉ Onsite visits optional (travel expenses may apply)
◉ No Obligation ◉ NDA available ◉ Onsite visits optional (travel expenses may apply)

Performance Monitoring Services

No pricing on site initially. Focus on outcomes, deliverables, and “What Happens Next.” 

Cohort Pilot

Fast validation on one dataset.

Benchmark Program

Recurring monitoring & reporting 

AI + Automation

Agentic integrations (with approval) 

SmartScore MQI for Teams

SmartScore MQI is designed for organizations that need reliable, scalable, and actionable performance insights. Contact our team to explore a solution customized for your business. 

SmartScore MQI — Engagement Models
Engagement models
Starter · Flat Fee
Cohort Pilot Proof

A focused diagnostic engagement to validate your data quality and surface early insights — fast. Ideal for teams evaluating before committing to full implementation.

What's included
  • 1–2 Cohorts analyzed against baseline
  • 5 KPIs modeled and scored
  • Visual diagnostics — drift charts & score cards
  • Trend & drift reporting across time windows
  • Explainable insights ? Plain-language summaries explaining what drove score changes — no data science degree required. — plain language summaries
  • Delivered in 10–15 business days from data handoff
Request Pilot Scope →

Fixed fee · No commitment beyond this engagement

Start Your SmartScore MQI Pilot

Share your dashboard goals, KPIs, and cohorts to request a tailored pilot.